Senior Executive Assistant

We’re looking for a proactive, diligent Senior Executive Assistant to support two of our US-based Executives across all areas of diary, travel and other business-related activities.

In this role, you will provide day-to-day executive and administrative support to our Interim CMO and VP Customer Experience, who both sit on our Executive Team (ET) and are based in New York.

You’ll report into the VP Customer Experience, working closely with both her and the Interim CMO to stay aligned on priorities, while taking ownership of supporting their day-to-day needs. You will also lead on ensuring a consistent and cohesive employee engagement experience for your Executives’ teams in London, the US and remote - collaborating closely with the London-based Internal Comms and Workplace teams.

This is a hands-on Senior EA role where your support will help ensure your Executives’ days run smoothly. You will be primarily responsible for handling and organising your Executives' schedules, to ensure their valuable time is used effectively. With clear and decisive communication, your support across a wide variety of tasks will help them and the team to focus on growing and evolving our business. By applying impeccable judgement along with unshakeable discretion and maturity, you will quickly become an invaluable support and will take a lot of satisfaction in running a tight ship.

For the New York office, you will play a lead role in maintaining a positive, welcoming experience for staff and visitors to Depop. You’ll be key in coordinating team events & ‘Vibes’ for our US team and be a poised self-starter. You’ll use Depop’s values and mission to drive decision-making, crafting an environment where our people feel supported and inspired to show up every day.

You are someone that cares about the finer details and wants to make sure everyone is having the best experience they can. You are a highly organised, collaborative and creative teammate, who can adapt style and tone effectively to engage with all. 

Key Responsibilities

• Provide high-quality calendar and diary management, ensuring efficient scheduling, prioritisation of meetings, and coordination across multiple time zones.

• Handle travel arrangements, both domestic and international, and handle related logistics such as itineraries and expenses

• Act as a key point of contact for the Marketing Org and Customer Experience (CX) Org, flagging priority items, and safeguarding time through proactive planning

• Coordinate and facilitate Marketing & CX rituals and attend Org/team meetings as needed, taking and circulating notes/actions, tracking follow-ups, and ensuring actions are completed

• Collaborate with your Execs & wider Depop teams to assist with preparing materials for presentations, team updates, PR/event briefings, and monthly reports as needed

• Support the coordination of internal ceremonies & socials for both the US & London based teams (including workshops, Quarterly Org All Hands, and cross-functional sessions) by handling invites, agendas, materials, and logistics

• Partner closely with the wider EA team to ensure aligned support across leadership, including occasional coverage for other Executives due to EA leave

• Remain flexible and proactive, chipping in wherever needed, understanding that responsibilities may evolve depending on business needs

• Act as the main point of contact and coordinator for visitors to the New York office and also NY/US team visits to London 

• Partnering closely with the Internal Comms team, supervise the NY workplace experience, ensuring team events and activities are thoughtfully planned and delivered - and consistent with the London team experience

• Cultivate an engaging and dynamic environment & culture for NY office employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, materials & refreshments in advance.)

Requirements

• Experience as an Executive Assistant, partnering with Executive Team members and working with global / distributed teams

• Willingness to accommodate UK working hours alongside US leadership team

• Hands-on experience of diary and inbox management for a C-Level professional or VP+

• Mac-literate with a good knowledge of G-Suite and Slack 

• Highly professional, dependable and discrete with excellent judgement

• Ability to travel to the NY office regularly/as needed

• Previous exposure to workplace experience, operations, facilities management is a bonus

• Experience within a similar scale-up technology company or app is highly desirable

About you

• A keen interest and passion in sustainability and fashion resale is a plus!

• A people person who can adapt to different styles of working 

• An impeccably clear and professional communicator, comfortable with an informal environment but able to connect with external parties appropriately

• A dedicated organiser and multi-tasker, you can manage your own time (and someone else’s) effectively and balance multiple competing priorities effortlessly

• Pragmatic problem-solving skills, you don’t lose your cool under pressure and can quickly think of sensible solutions to a multitude of issues

• Embrace change with a positive demeanour

• Humble and comfortable with a wide range of daily tasks, with the ability to work flexibly regarding responsibilities and responsiveness