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Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.  Find out more at www.depop.com  Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

<h2>The Role</h2>At Depop, machine learning is integral to our value proposition. We are looking for a Senior MLOps engineer to help level-up how ML solutions are delivered at Depop.As a Senior MLOps engineer sitting in the central MLOps team, you will be responsible for enabling our ML Scientists - currently spread across five product functions - to deliver value by providing self-serve platforms and services for ML model &#43; feature development, deployment and monitoring. Do you find happiness in providing tooling, services and platforms that help businesses untap the enormous value of machine learning? If so, this could be the perfect match.Want to find out more about Depop &amp; our engineering team? We write about technology, people and smart engineering right here -<a href="https://workable.com/nr?l&#61;https%3A%2F%2Fengineering.depop.com%2F" target="_blank">https://engineering.depop.com/</a><h2>Responsibilities</h2><ul><li>Leading on the design, implementation and maintenance of tooling &#43; platforms for:<ul><li>Productionising model training workflows</li><li>ML feature engineering and deployment</li><li>Deploying, monitoring and managing ML models in production</li><li>Model performance monitoring and drift detection</li><li>Model retraining, rollback, and continuous improvement</li></ul></li><li>Playing an enablement role by working closely with ML Scientists and Backend Engineers whilst also finding opportunities to improve the velocity &#43; reliability of the ML model deployment cycle.</li><li>Proactively identify pain points and make improvements that help increase your team’s efficiency.</li><li>Using your extensive domain knowledge &#43; relationships with key stakeholders to positively influence the direction of the team.</li><li>Setting the team’s standards for operational excellence; from running your own services to testing, monitoring, maintenance and reacting to production issues.</li><li>Adding to a strong engineering culture orientated on technical innovation, continuous improvement and professional development.</li><li>Mentoring junior engineers to help them hit their career goals and add further value to Depop.</li></ul>​<h2>Requirements</h2><ul><li>Consistent track record of leading on the successful end-to-end delivery of your projects; scoping and translating complex business/user requirements into plans, with a focus on MvP; design and implementation (including coordinating the effort of other engineers); and maintenance, with a strong emphasis on observability and handling failure modes.</li><li>Solid understanding of the ML lifecycle, from model training and evaluation to deployment and monitoring.</li><li>Strong programming skills in Python, with experience in ML libraries such as TensorFlow, PyTorch and Scikit-learn.</li><li>Experience working with ML training/inference platforms such as Databricks, SageMaker and Seldon.</li><li>Experience building CI/CD processes with tools such as Jenkins or GitHub Actions.</li><li>Exemplary communication skills, especially in dealing with multiple stakeholders.</li><li>Experience with cloud platforms (e.g., AWS, GCP, Azure), containerization (Docker, Kubernetes) and infrastructure-as-code (IaC) tools (Terraform, CloudFormation).</li></ul>

Senior MLOps Engineer

<h2>The Role</h2>At Depop, machine learning is integral to our value proposition. We are looking for an MLOps engineer to help level-up how ML solutions are delivered at Depop. You will be responsible for enabling our ML Scientists - currently spread across five product functions - to deliver value by providing self-serve platforms and services for ML model &#43; feature development, deployment and monitoring. Do you find happiness in providing tooling, services and platforms that help businesses untap the enormous value of machine learning? If so, this could be the perfect match.Want to find out more about Depop &amp; our engineering team? We write about technology, people and smart engineering right here -<a href="https://workable.com/nr?l&#61;https%3A%2F%2Fengineering.depop.com%2F" target="_blank">https://engineering.depop.com/</a><h2>Responsibilities</h2><ul><li>Helping design, implement and maintain tooling &#43; platforms for:<ul><li>Productionising model training workflows</li><li>ML feature engineering and deployment</li><li>Deploying, monitoring and managing ML models in production</li><li>Model performance monitoring and drift detection</li><li>Model retraining, rollback, and continuous improvement</li></ul></li><li>Playing an enablement role by working closely with ML Scientists and Backend Engineers to maximise the value they get from the MLOps team’s tooling &#43; platform offerings.</li><li>Hold high standards for operational excellence; from running your own services to testing, monitoring, maintenance and reacting to production issues.</li><li>Adding to a strong engineering culture orientated on technical innovation, continuous improvement and professional development.</li></ul><h2>Requirements</h2><ul><li>Consistent track record of successful end-to-end delivery of your projects; from scoping and translating business/user requirements into plans, to design, implementation and maintenance, whilst coordinating with other teams (and engineers).</li><li>Strong programming skills in Python, with experience in ML libraries such as TensorFlow, PyTorch and Scikit-learn.</li><li>Experience working with ML training/inference platforms such as Databricks, SageMaker and Seldon.</li><li>Experience building CI/CD processes with tools such as Jenkins or GitHub Actions.</li><li>A strong sense of ownership, autonomy and a highly organised nature.</li><li>Exemplary communication skills, especially in dealing with multiple stakeholders.</li><li>Proficiency with cloud platforms (e.g., AWS, GCP, Azure) and containerization (Docker, Kubernetes).</li></ul><h2>Benefits</h2><h2></h2>Health &#43; Mental Wellbeing<ul><li>PMI and cash plan healthcare access with Bupa</li><li>Subsidised counselling and coaching with Self Space</li><li>Cycle to Work scheme with options from Evans or the Green Commute Initiative</li><li>Employee Assistance Programme (EAP) for 24/7 confidential support</li><li>Mental Health First Aiders across the business for support and signposting</li></ul> Work/Life Balance<ul><li>25 days annual leave with option to carry over up to 5 days</li><li>1 company-wide day off per quarter</li><li>Impact hours: Up to 2 days additional paid leave per year for volunteering</li><li>Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.</li><li>Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant</li><li>All offices are dog-friendly</li><li>Ability to work abroad for 4 weeks per year in UK tax treaty countries</li></ul>Family Life<ul><li>18 weeks of paid parental leave for full-time regular employees</li><li>IVF leave, shared parental leave, and paid emergency parent/carer leave</li></ul>Learn &#43; Grow<ul><li>Budgets for conferences, learning subscriptions, and more</li><li>Mentorship and programmes to upskill employees</li></ul>Your Future<ul><li>Life Insurance (financial compensation of 3x your salary)</li><li>Pension matching up to 6% of qualifying earnings</li></ul>Depop Extras:<ul><li>Employees enjoy free shipping on their Depop sales within the UK.</li><li>Special milestones are celebrated with gifts and rewards!</li></ul>

MLOps Engineer

The RoleAt Depop, machine learning is integral to our value proposition.In the ranking team, we build learning-to-rank models that power personalised experiences across the Depop app (in search results, recommendations, etc.).The team is currently made of 3 Machine Learning Scientists and 1 Machine Learning Engineer. It owns a series of models deployed in SageMaker for real-time inference. These models are called in by various services across the app (e.g. the search service to rank results coming from our vector database in OpenSearch), serving millions of personalised results to users daily.We are looking for a dedicated Senior Machine Learning engineer to join our Ranking team. As part of this team, you will participate in building, deploying and monitoring the future ranking models that will improve user experience across the app.Responsibilities<ul><li>Design and implement pipelines for training, deploying &amp; monitoring real-time ranking models, in collaboration with the other ML Engineer(s) in the team.</li><li>Work closely with ML Scientists in the ranking team on the experimentation and deployment of new models.</li><li>Collaborate with Backend Engineers from “client services” (e.g. search service, which calls one of the real-time models) to define requirements and plan future experiments.</li><li>Help design and build the ML platform at Depop in collaboration with the MLOps infrastructure team, working on various areas:<ul><li>Robust prototyping &amp; training of models</li><li>CI/CD pipelines for model deployments</li><li>Model serving for real-time and batch implementations</li><li>Improving our feature store to serve features offline/online</li><li>Monitoring &amp; alerting</li></ul></li><li>Hold high standards for operational excellence; from running your own services to testing, monitoring, maintenance and reacting to production issues.</li><li>Contribute to a strong engineering culture in the ML group, orientated on technical innovation, and professional development.</li></ul>Requirements<ul><li>Consistent track record of building pipelines to train &amp; deploy ML models and contributing to an ML platform</li><li>Experience with the core concepts of data science / ML workflows</li><li>A strong sense of ownership, autonomy and a highly organised nature.</li><li>Outstanding communication skills, especially in taking care of multiple stakeholders</li><li>Solid understanding of systems design within a modern cloud-based environment (AWS, GCP)</li></ul>Technologies and Tools<ul><li>Python</li><li>Data science / ML / MLOps tooling: e.g. Sagemaker, Databricks, TFServing and more</li><li>Common ML libraries: scikit-learn, pytorch/tensorflow, mlflow etc.</li><li>Spark &amp; DataBricks</li><li>AWS - IAM, S3, redis, ECS and more</li><li>Shell scripting and related tooling</li><li>Good working understanding of continuous integration/deployment tools and practices</li><li>Experience with streaming and/or batch-based systems supporting data integrations to third-party platforms (e.g. using Kafka, Airflow, RMQ, etc.)</li></ul>

Senior Machine Learning Engineer

<div> The Role The Senior Corporate Communications Manager will lead strategic communications efforts to strengthen Depop’s brand presence, drive the brand’s corporate narrative and to communicate our mission to make fashion circular. Working closely with executive leadership, marketing, product, and other cross-functional teams, this role will be responsible for positioning Depop’s vision, handling its reputation, and enhancing its profile across key markets.</div><div>Responsibilities:<ul><li>Lead all inbound corporate media inquiries</li><li>Lead in messaging development, executive briefing and counsel for the corporate function</li><li>Manage and oversee crisis and issues management for Depop</li><li>Act as counsel for cross-functional partners on communications considerations and best practices for corporate, brand, and policy changes that will impact matters of reputation, working in partnership with Etsy Corporate Comms.</li><li>Lead the corporate spokesperson programme</li><li>Be responsible for content for corporate social media accounts with executional support from junior team members</li><li>Build and implement communications plans for financial reporting and changes to the business</li><li>Proactively investigate media-worthy stories for Depop, develop key messaging, and pitch to media </li><li>Handle internal reporting and framework for measuring performance and communicating the success of our corporate communications approach within the business</li><li>Work cross functionally with the Internal Communications team</li></ul></div><div>Requirements<ul><li>Proven experience working in communications, with a specific focus in corporate communications, ideally at a tech company, social marketplace or e-commerce business growing at scale</li><li>Strong experience in crisis and issues management</li><li>Outstanding written and oral communication skills, with an understanding of both customer and media communication</li><li>Experience in executive profiling </li><li>Thoughtful, creative approach to storytelling via corporate communications</li><li>Proficient in the UK/US landscape, some knowledge of the AU media landscape. A natural collaborator with extensive experience in working cross-functionally </li><li>Strong organisational, project management and analytical skills</li><li>Comfortable working in a fast-paced environment, adapting quickly and flexibly to change</li><li>Experience in-house and at an agency a plus</li></ul></div>

Senior Corporate Communications Manager

In 2025 our ambition is to be a high-performing, delivery-focused organisation and the best engineering organisation for those who value meaningful career growth. We are looking for a UK-based Engineering Manager to run one of Depop’s most cross-functional and high impact teams - Adtech. You will be expected to help guide your team while delivering a contribution to its impact and strategic roadmap, and be part of crafting our engineering culture of high performance and high compassion. As an Engineering Manager at Depop, you will be responsible for the success, wellbeing and efficiency of the team. You will work alongside a Product Manager with Adtech domain expertise as part of our wider Growth initiative focusing specifically around our AdTech capabilities to improve paid marketing efforts.You will lead engineers in the team and be responsible for crafting and executing on the team&#39;s roadmap. You’ll report into the Senior Engineering Manager in the Growth pillar.Responsibilities:<ul><li>Deliver Value and Drive Results: Ensure your team delivers high-quality solutions that meet business needs, while maintaining a strong focus on delivery and crafting measurable value.</li><li>Lead and Support Your Team: Run a multi-functional team of 3-6 engineers, ensuring they are happy, motivated, and set up for success. While encouraged to stay hands-on, your primary focus will be on enabling the team to perform and deliver at their best.</li><li>Cultivate Growth and Feedback: Be accountable for performance and the career growth of your team members, providing regular feedback and mentorship through 1:1s and continuous support.</li><li>Collaborate Across Functions: Partner closely with marketing, analytics, engineering, product to align on goals, define priorities, and ensure smooth multi-functional collaboration.</li><li>Build an Inclusive Culture: Advocate for team health, inclusion, and diversity, while fostering a respectful and empowering environment that encourages continuous learning and improvement.</li></ul>You’ll be an excellent fit if you have: <ul><li>Experience as a people manager in growing and building high-performing engineers, teams, and processes.</li><li>Have good MarTech experience, with an understanding of the advertising ecosystem, including product catalogues, ad conversion data, targeting and measurement, as well as the changing privacy and compliance landscape.</li><li>Have a data engineering background, or working experience with data technologies such as Databricks, Spark, Kafka, SQL and Airflow. </li><li>Have a strong sense of ownership and track record of delivery. You get huge satisfaction from solving complex problems, and delivering the highest quality features.</li><li>Strong decision making skills,  based on the data available in the face of ambiguous or changing priorities and goals, with preference towards simplicity and a strong bias towards delivery.</li></ul><ul><li>Strong stakeholder management skills, able to collaborate with cross-disciplinary stakeholders with varying goals to achieve great results that satisfy all requirements.</li><li>Know how to drive positive interactions throughout your team and drive positive change.</li><li>You align with our “Depop DNA” - showing up for the community,  having each other&#39;s backs, acting with purpose while having sustainability and cost in mind through thinking thrift.</li></ul>Bonus points if:<ul><li>You are familiar with any one of the following technologies : Scala, Python Swift (iOS), React or Typescript.</li><li>You are familiar with observability, tracking and data pipeline tools and methodologies.</li></ul>

Engineering Manager

Job DescriptionDepop is looking for an experienced Senior Backend Engineer to join us permanently. Within this role, you’ll be working in a backend team leading multiple services at the core of Depop’s architecture. As a member of a team of backend engineers, you will collaborate with other backend teams to establish and maintain standards for accessing data on our users and products. Responsibilities:  As a Senior Backend Engineer within this team, you can expect to:<ul><li>Work closely with Engineering Managers, Data Scientists, and other Backend Engineers to understand problems and to design solutions. </li><li>Produce high-quality code that is well-structured and simple to understand that will be used by 1M&#43; active daily users</li><li>End-to-end application support, including production incident management </li><li>Embrace agile methodologies </li><li>Engage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews etc. </li><li>Collaborate every day with fellow engineers in the multi-functional environment  to solve problems and write code</li><li>You’ll own your code and workflows, through its entire lifecycle</li></ul>Qualifications<ul><li>Be capable to write high quality code in Python and ideally Scala or be interested in learning a functional language</li><li>Distributed datastores (e.g. DynamoDB, )</li><li>Message queues: (e.g. RabbitMQ / Apache Kafka)</li><li>Experience building scalable web applications serving 10,000s of requests per second</li><li>Experience working with RDBMS, ideally Postgres</li><li>DevOps culture (CI/CD pipeline)</li><li>Ability to proactively find and solve complex problems independently, but also know when to seek guidance or help from your peers.</li></ul>Must haves:<ul><li>Experience with Python </li><li>Willing to work in Python and Scala codebases</li><li>Proficient in testing solutions at different levels —unit, integration, etc—</li><li>Experience with relational or non-relational databases, preferably PostgreSQL, DynamoDB, AWS Athena</li><li>Experience with Docker and Kubernetes</li></ul> Nice to haves:<ul><li>Experience with Java or Scala</li><li>Experience with Django framework</li><li>Experience with eCommerce</li><li>Experience with event-driven architectures, preferably using RabbitMQ or Kafka</li><li>Experience in using production AWS infrastructure, ideally with Terraform</li></ul>

Senior Backend Engineer

Depop is looking for an experienced Backend Software Engineer to join us permanently. Within this role, you’ll be working in the cross-functional team in partnership with the mobile, web and machine learning/data science teams to drive the team to success.ResponsibilitiesAs a Backend Engineer within this team, you can expect to:<ul><li>Work closely with Product Managers, Designers, Data Scientists,  Front-End and other Backend Engineers to understand problems and to design solutions.</li><li>Produce high-quality code that is well-structured and simple to understand that will be used by 1M&#43; active daily users</li><li>Embrace agile methodologies </li><li>Engage in a culture of continuous improvement by attending events such as blameless post-mortems, architecture reviews etc. </li><li>Collaborate daily with fellow engineers in the multi-functional environment  to tackle problems and write code</li><li>You’ll own your code and workflows, through its entire lifecycle</li><li>Documenting any feature development</li></ul>Qualifications:<ul><li>Experience writing high quality code in Scala or Java or Python  </li><li>Experience with relational or non-relational databases, preferably PostgreSQL, DynamoDB, AWS Athena</li><li>Experience building scalable web applications serving 10,000s of requests per second</li><li>Experience working with RDBMS, ideally Postgres</li><li>DevOps culture experience(CI/CD pipeline)</li><li>Ability to proactively find and solve complex problems independently, but also know when to seek mentorship or help from your peers.</li></ul>Nice to haves:<ul><li>Experience with eCommerce</li><li>Experience with Docker and Kubernetes</li><li>Experience with event-driven architectures, preferably using RabbitMQ or Kafka</li><li>Experience in using production AWS infrastructure, ideally with Terraform</li></ul>

Backend Engineer

The RoleWe are seeking a visionary and technically adept Director of Data Engineering to lead our data engineering initiatives at Depop, as we are at a growth point where we want a step change in the performance of our data. We want insights globalised to the whole business by default, clear and incentivised data ownership and a valuable data catalogue.We are looking for a customer-centric leader, who measures success in the daily active users of their data products, as well as accuracy and compliance. We want a strategy for low- and high-intent data discovery that prioritises knowledge sharing and resilient data models.You will lead multiple squads responsible for critical components of our data ecosystem, including experimentation, analytics event logging, our batch data platform on Databricks, Kafka/Avro-based real-time infrastructure, and our analytics engineering platform, which leverages dbt. Your role will be essential in improving self-service capabilities for all users of our data infrastructure, enhancing data quality, and ensuring the usability of our core data sets.Key Responsibilities:<ul><li>Strategic Leadership:<ul><li>Develop and implement the data engineering strategy, ensuring alignment with Depop’s business goals.</li><li>Lead and mentor 3-4 squads responsible for experimentation, analytics event logging, batch data platform, real-time infrastructure, and analytics engineering.</li></ul></li><li>Technical Oversight:<ul><li>Oversee and optimise our data infrastructure, including Databricks (Spark/Spark SQL), Kafka/Avro, and dbt-driven data pipelines.</li><li>Drive initiatives to improve data quality, usability, and the self-service experience for engineers.</li></ul></li><li>Cross-Functional Collaboration:<ul><li>Partner with Data Science, Insights, and Engineering teams to ensure data solutions meet their needs.</li><li>Advocate for best practices in data governance, security, and compliance.</li></ul></li><li>Innovation and Continuous Improvement:<ul><li>Evaluate and implement new technologies to improve data processing, storage, and accessibility.</li><li>Cultivate a culture of experimentation and continuous improvement within the data engineering team.</li></ul></li></ul>Qualifications:<ul><li>Experience &amp; Expertise:<ul><li>Experience in data engineering, within a leadership or managerial role overseeing multiple teams or squads.</li><li>Strong expertise in data infrastructure, including experience with Databricks, Apache Spark, Spark SQL, Kafka, Avro, and dbt.</li><li>Demonstrated success in managing data platforms at scale, including both batch processing and real-time streaming architectures.</li><li>Deep understanding of data warehousing concepts, ETL/ELT processes, and analytics engineering.</li><li>Strong programming skills, particularly in Python, Scala, or Java, and a solid understanding of cloud platforms (AWS, GCP, or Azure).</li></ul></li><li>Leadership &amp; Management:<ul><li>Experience in hiring, mentoring, and developing managers and senior individual contributors.</li><li>Strong leadership skills with a track record of building and nurturing high-performing, collaborative teams.</li><li>Ability to inspire and influence teams, driving alignment with organisational goals and encouraging a culture of innovation and continuous improvement.</li></ul></li><li>Collaboration &amp; Communication:<ul><li>Experience working closely with data science, analytics, and engineering teams to deliver impactful data solutions.</li><li>Excellent communication skills, with the ability to influence and align diverse stakeholders around a common data strategy.</li></ul></li></ul>

Director of Data Engineering

<div><div>Responsibilities:</div><div></div></div><div><ul><li>Ensure the accuracy, cleanliness, and compliance of customer data across platforms</li></ul></div><div><ul><li>Act as the CRM guardian of consent to align campaigns with user preferences</li></ul></div><div><ul><li>Champion email deliverability best practices within the CRM team, proactively monitoring our sender reputation and overall list hygiene</li></ul></div><div><ul><li>Oversee the experiment library, ensuring tests are set up correctly in Braze and recorded accurately in Looker</li></ul></div><div><ul><li>Translate data insights into actionable strategies, audience segmentation, and improve data hygiene processes like deduplication and enrichment</li></ul></div><div><ul><li>Interact directly with our Braze reps to ensure new features or improvements can be implemented</li><li>Ensure that deeplinks are effectively integrated into CRM campaigns</li></ul></div><div><ul><li>Collaborate with insights, product and engineering on CRM data needs and priorities</li></ul></div><div><ul><li>Serve as the main CRM contact for troubleshooting and resolving data issues.</li></ul></div><div><ul><li>Maintain a solid understanding of the data pipeline and its impact on CRM performance and enablement</li></ul><div></div></div><div><div>Requirements:</div></div><div><ul><li>Proficiency in marketing and customer data platforms (e.g., Segment, Braze), experimentation tools (e.g., Optimizely), and visualization tools (e.g., Looker)</li></ul></div><div><ul><li>Knowledge of email deliverability; SPAM policies, reputation and best practice</li></ul></div><div><ul><li>Strong cross-functional communication skills with the ability to engage in technical discussions across all business levels</li></ul></div><div><ul><li>Proficiency in SQL</li></ul></div>

Technical CRM Manager

We are looking for a Marketing Data Scientist to become an integral part of our Insights team.The Marketing Data Science team works closely with Marketing partners to support all aspects of Depop&#39;s marketing portfolio. From working to support the team plan campaigns and measure performance across a suite of channels to paid marketing (for example, Google Ads and Instagram), ATL (for example TV and OOH) and Influencers. This team also works with many other parts of the business, for example the data team, to ensure that data being produced is accurate and useful for analysis, and the Adtech team to implement new tools and tracking across our marketing ecosystem.This individual will support our marketing team to measure the effectiveness of our marketing efforts using analytical methodology and insights. They will also work on developing Depop&#39;s measurement methodologies, implementing techniques like crafting and analysing the results of geo incrementality studies, Marketing Mix Modelling (MMM) and Multi-Touch Attribution. Working with the wider Marketing Data Science team, this person will gain knowledge of how your area fits into the overall marketing ecosystem. This role will therefore require you to develop a deep understanding of a specific area and also a high level view across the business, enabling you to guide your stakeholders to make robust, data-driven business decisions.Responsibilities: <ul><li>Direction-setting: you will be encouraged to become a thought partner for the Marketing team, helping to identify growth and optimisation opportunities using a variety of data sources and analytical techniques. This includes working with other analysts in the team to develop and implement consistent measurement techniques around topics like ROI, brand awareness, LTV, incrementality, audience targeting &amp; saturation, etc.</li><li>Getting things set up and BAU support: You will work closely with our Marketing team to help monitor performance, including setting up reporting in our BI reporting tool Looker. You will work closely with other Marketing Analysts to make sure we have a joined approach to measurement across both our digital marketing and brand marketing activities.</li><li>Campaign support: you will help our Marketing teams design and test campaigns, and conduct campaign analysis to identify opportunities to optimise performance. The nature of campaign analysis will vary depending on the campaign, but may include Causal Inference Techniques, Marketing Mix Modelling (MMM), and setting up Geo Tests to measure incrementality.</li><li>Making sure the business knows the numbers: you will become a key point of contact for our Marketing team and wider business for all things data, and you will engage with various stakeholders across the business to ensure decisions are as data-driven as possible. </li></ul>Requirements:<ul><li>Consistent track record as an analyst with a wide range of experience under your belt with previous experience in a digital marketplace and/or mobile first environment</li><li>Exposure to marketing analytics and an awareness of measurement methods and challenges for marketing </li><li>An analytical mind with great problem solving skills and a love of numbers</li><li>Commercial awareness and a proactive approach to make a difference and drive impact</li><li>Working proficiency in SQL and the ability to work with large, complex and sometimes fragmented datasets</li><li>Proficiency in using Python/R packages for marketing measurement or for Data Science/Analytics projects</li><li>The ability to communicate complex problems and analysis simply with a variety of collaborators and act as a link between technical and non-technical colleagues</li><li>Experience delivering in a high performing, data-driven analytics or data science team</li><li>A hunger to learn, natural curiosity and an eye for detail</li><li>A strong sense of ownership and highly organised nature</li></ul>Bonus points for:<ul><li>An understanding of a range of mass reach marketing channels, for example: TV, Out-of-Home, Partnerships, SVOD/OTT and familiarity with the media planning process and measurement opportunities for these channels</li><li>Experience measuring performance of Marketing channels through methods such as:<ul><li>MMM</li><li>Geo Testing/Incrementality Studies</li><li>Causal Inference</li><li>Multi-Touch Attribution</li></ul></li><li>Experience working with app first businesses and measuring marketing effectiveness on mobile platforms using tools such as MMPs</li><li>Application of Econometrics modelling methods</li><li>Familiarity with tools like Looker, Google Analytics and Branch </li></ul>

Marketing Data Scientist

Team OverviewThe People, Culture and Impact (PCI) team’s mission is to deliver a mission-driven experience that empowers the People of Depop to do their best work. As Depop continues its path to profitability and executes on its growth strategy, the team is shaping a people strategy which will underpin this growth. The strategy (and the operations that underpin it) will ensure that Depop can grow scalably by building a culture of high performance and excellence, evolving organisational effectiveness and efficiency, and providing meaningful growth for our people. All the while, keeping the ‘uniquely Depop’ employee experience at the centre.The Role:You will design and implement learning programs to grow and develop the capabilities needed to fuel the next phase of our growth journey. Working closely with the wider PCI team and leaders across Depop, you will identify training needs, develop and deliver content, and measure the effectiveness of learning initiatives.Your role will be to create and deliver engaging, impactful and uniquely Depop learning experiences that align with our strategic goals, enhance employee skills, support career development and foster a culture of continuous learning. You will also build relationships with external Learning partners to access relevant expertise and scale our learning offer. Responsibilities:<ul><li>Learning Needs Assessment: Work closely with the PCI team and leaders across Depop to build a deep understanding of skill gaps and learning needs which will accelerate execution of the Depop strategy.</li><li>Content Development: Design and develop a variety of interactive and engaging learning materials, including IRL/virtual workshop content and e-learning. </li><li>Program Delivery: Facilitate training sessions, both in-person and virtually, ensuring they are engaging and effective and that all learning materials and experiences are accessible to employees with diverse needs and learning styles.</li><li>Expert partnerships: Identify and build partnerships with external training providers and L&amp;D colleagues at Etsy to access relevant expertise and scale our L&amp;D offer across Depop.</li><li>Evaluation and Feedback: Implement evaluation methods to measure the effectiveness of training programs and gather feedback for continuous improvement.</li></ul>Requirements:<ul><li>Practical, hands on experience of building a compelling learning and development offering, preferably in a Tech business.</li><li>Strong learning delivery and facilitation skills, able to engage participants with diverse learning styles and needs.</li><li>Great collaboration skills, able to work co-creatively with the PCI team, stakeholders at all levels across Depop, and external partners/experts.</li><li>Skilled in using E-Learning Tools and Content Management systems to create interactive online content.</li><li>Ability to analyse training data to assess the impact of learning initiatives and identify areas for improvement.</li></ul>

Senior L&D Partner

As a Senior iOS engineer at Depop you’ll work in one of our Product teams to add new functionality as well as improve existing features through a data driven A/B testing workflow. You will be working in Swift, alongside Backend and other iOS Engineers, leveraging our Mobile Continuous Integration pipeline, with Unit and Integration Testing built in, to iterate our iOS application used by millions of users.You will work in a small multidisciplinary product team that is supported by a much wider community of Depop iOS developers, insights teams, product managers and platform engineers.Want to find out more about Depop &amp; our engineering team? Take a look at our blog! We write about technology, people and smart engineering - <a href="https://workable.com/nr?l&#61;https%3A%2F%2Fengineering.depop.com%2F" target="_blank">https://engineering.depop.com/</a>Responsibilities:<ul><li>Support the team to deliver weekly features/upgrades.</li><li>Take full ownership of the components the team ships to the iOS app. Monitor and resolve issues.</li><li>Support the A/B testing workflow and collaborate with the insights team to ensure high quality.</li><li>Work closely with the design, product management and backend teams to ensure that new features are implemented efficiently and effectively.</li><li>Refactor existing code to leverage the latest developments in the iOS framework.</li><li>Communicate any engineering challenges faced when supporting a wide range of devices.</li></ul>Qualifications:<ul><li>Commercial experience using Swift or Objective-C, with real exposure to different platforms and OS versions.</li><li>Experience working within a Mobile Continuous Integration framework.</li><li>Experience with Unit (XCTest) and Integration Testing.</li><li>Experience in consuming a RESTful API.</li><li>Prior experience mentoring junior developers</li></ul>Desirable: <ul><li>Experience with the VIPER architecture.</li><li>Experience with A/B testing and solving complex experiments</li></ul>

Senior iOS Engineer

Key Logistics:<ul><li>Start Date: 10th March 2025</li><li>You will work 37.5 hours across 5 days a week Monday-Sunday</li><li>There will be various shift patterns across 7:00am - 11:00pm including weekends</li><li>This is a fully remote role with a required 4 days in the London HQ a year</li><li>Training will be 10th March - 28th March with the first week in the London HQ</li><li>You must be able to attend the full training throughout March before applying</li></ul>Applications will close on the 22nd January The Role:Our Community Experience team protects Depop and its users by mediating disputes, investigating issues, answering queries and educating our thriving community. As a Community Experience Agent, you would be responsible for resolving the most complex user queries that are often escalated to you to be the last point of contact for the user.We require Experience team members to be diplomatic, efficient, have a flair for problem resolving and encompass that all important customer service charm. We want someone who has a pragmatic approach,  is always open to feedback, and enjoys looking for ways to improve the user experience. If you know what goes into providing phenomenal service, and know Zendesk like the back of your hand (a plus) then we want to hear from you. This role covers email and social media service channels, and may include new channels in the future.We love flexibility, so this is a fully remote-based role. You’ll be required to visit our London office up to 4 times per year for training, team socials and company events; but you’re welcome to visit more often if you prefer a more hybrid schedule.What you will accomplish:<ul><li>Tackle an array of user questions and issues via email and social media, with other possible channels launching in the future</li><li>Deliver a high quality, quick and efficient resolution for user disputes</li><li>Become an expert on our product and processes, in order to provide the best possible outcome to our users</li><li>Acquire a deep knowledge of our internal tools, including Zendesk, in order to efficiently and effectively manager user relationships</li><li>Suggest ways to improve our service and streamline our processes in order to better serve our users</li></ul>This should describe you:<ul><li>Fluent spoken and written English, bonus points for other languages</li><li>A straightforward communicator, who can explain complex information in a simple way</li><li>An incredibly diplomatic and empathetic person</li><li>A flair for problem solving using a pragmatic approach</li><li>Tech-literate, and able to grasp new systems and software quickly</li><li>See the bigger picture of your day-to-day tasks, and actively look for ways to improve the community’s experience</li><li>A flexible outlook and can work comfortably with other functions in the company</li><li>Adaptable to change, and comfortable working in a fast-paced environment</li><li>Self-motivated and have a desire to get things done, even when there’s no-one else around</li><li>Sound judgement, even under pressure</li><li>Ability to think beyond your day-to-day tasks to help improve internal processes and workflows</li><li>Be approachable, as you’ll be the ‘go-to’ within the company for any user support issues</li><li>Intuitive with apps and able to quickly grasp new backend systems and software, including Zendesk &amp; Google suite</li><li>Willing to work weekends and some Bank Holiday days</li><li>Reliable internet connection</li></ul>

Community Experience Agent

Team OverviewThe Strategy Team drives Depop&#39;s growth by answering critical questions and helping to identify and deliver its biggest opportunities. We&#39;re looking for someone to collaborate closely with senior leaders across the business and become a trusted partner to our Exec team. You’ll be part of a team that works together to solve complex problems and to guide Depop’s strategic goals during this exciting chapter of growth.The team’s scope can be split into four key pillars:<ul><li>Strategic Planning - Shaping Depop’s strategic vision, growth strategy and constraints (alongside cross-functional partners), and refining based on new internal/external learnings. This takes place across time horizons including quarterly reflections, annual planning as well as Depop’s longer-term strategy. </li><li>Strategic Articulation - Building tailored communication of the business strategy to the leadership, the wider company and our parent company Etsy. </li><li>Strategic Initiatives - Owning the delivery of select high-impact projects. These projects are typically early stage, highly cross-functional and of strategic importance to the business. This may include evaluating and progressing corporate development opportunities with external parties.  </li><li>Strategic Operations - Helping Depop execute its strategy more effectively through working with leaders on improving their rituals, processes, resource allocation/org design (where relevant) and proactively joining the dots to improve cross-functional working.</li></ul>Role OverviewYou will be building recommendations to shape the future of Depop, driving the company planning process, presenting updates to the company/leadership, owning a variety of strategic initiatives and helping the organisation to operate more effectively. Alongside working on company-wide initiatives, each Strategy Team member is also the dedicated strategic partner to a specific member of the Exec Team. This role will partner closely with our Chief Financial Officer (who oversees Finance, Insights, User Support, Shipping and Trust &amp; Safety) on strategic decision-making and drive key initiatives in these areas.Responsibilities<ul><li>Build recommendations to inform Depop’s strategy, applying in-depth understanding of competitor and geographic dynamics, user insights and internal business performance data</li><li>Work closely with the CFO to define and deliver strategic priorities across her teams, navigating complex cross-functional topics with Product, Marketing and external partners</li><li>Act as a sounding board and advisor to broader senior leadership on strategic topics, providing hands-on contributions as required</li><li>Work closely with the Senior Strategy Director to run the company wide planning processes, including supporting leaders to focus in on what’s most important, navigate prioritisation trade-offs and determine what success looks like</li><li>Build clear narratives around business performance, competitive context and rationale for our strategic decisions - formally/informally communicating this information with audiences of all levels</li><li>Facilitate complex conversations, guiding senior stakeholders to a solution amidst uncertainty and differing perspectives</li><li>Lead select strategic initiatives, bringing in a broad range of cross-functional stakeholders to deliver a clear goal</li></ul>Requirements<ul><li>Extensive experience in strategy consulting or inhouse strategy</li><li>Strong understanding of business commercials and a company’s P&amp;L, with ability to interpret key insights to drive growth &amp; profitability</li><li>Proficient at Excel/Google Sheets with ability to conduct analysis, build models and draw out the most critical insights</li><li>Skilled at building clear presentations and presenting to different audiences e.g. Executives, Board level, Company-wide communications etc</li><li>Experience engaging with senior stakeholders, with demonstrated skills in complex stakeholder management</li></ul>About you<ul><li>An interest in resale and a desire to be part of transforming fashion consumption</li><li>Comfort with ambiguity - you’re able to build a clear path forward in uncertain situations, driving things to completion with light-touch direction</li><li>Analytical, data-driven approach to tackling problems, balanced with a deeply customer-centric way of thinking</li><li>Excellent communication and presentation skills, with the ability to convey complex concepts clearly, confidently and concisely</li><li>A team player with a low ego and a collaborative mindset; having the backs of teammates and being deeply trusted across the organisation</li><li>Comfortable with constructively challenging senior stakeholders</li></ul>

Senior Strategy Manager

In 2025 our ambition is to be a high-performing, delivery-focused organisation and the best engineering organisation for those who value meaningful career growth. We are looking for a UK-based Engineering Manager to run our People Powered Experience team. You will be encouraged to help guide the team while delivering a contribution to its impact and strategic roadmap, and be part of shaping our engineering culture of high performance and high compassion. As an Engineering Manager at Depop, you will be responsible for the delivery, wellbeing, efficiency and ultimately, success of the team. You will work alongside a Product Manager, Product Designer and Senior Staff Engineer as part of our wider ‘People Powered’ initiative focusing specifically around how we transform Depop into a thriving social shopping platform through new UGC experiences and increased P2P connections.You will manage the engineers in the team and be responsible for creating and executing on the team&#39;s roadmap. You’ll report to the Senior Director of Engineering in the Demand pillar.Responsibilities<ul><li>Deliver Value and Drive Results: Ensure your team delivers high-quality solutions that meet business needs, while maintaining a strong focus on delivery and creating measurable value.</li><li>Lead and Support Your Team: Run a cross-functional team of 3-8 engineers, ensuring they are happy, motivated, and set up for success. While encouraged to stay hands-on, your primary focus will be on enabling the team to perform and deliver at their best.</li><li>Cultivate Growth and Feedback: Be accountable for the team&#39;s performance and the career growth of its members, providing regular feedback, guidance and coaching through 1:1s and continuous support.</li><li>Collaborate Across Functions: Partner closely with marketing, analytics, engineering, product to align on goals, define priorities, and ensure smooth multi-functional collaboration.</li><li>Build an Inclusive Culture: Advocate for team health, inclusion, and diversity, while fostering a respectful and empowering environment that encourages continuous learning and improvement.</li></ul>Qualifications:<ul><li>An experienced Engineering manager with experience growing and building high-performing engineers, teams, and processes.</li><li>Worked closely in tandem with Design and Product, as either a Product Engineer in the past, or Engineering Manager, to build rich user experiences on mobile.</li><li>Either a BE engineering background with working experience of building high-traffic systems servicing 10,000s of concurrent users, or a Mobile engineering background with working experience building a consumer app at scale.</li><li>Have a strong sense of ownership and track record of delivery. You get huge satisfaction from tackling complex and ambitious problems, and delivering the highest quality features.</li><li>Strong decision making skills,  based on the data available in the face of ambiguous or changing priorities and goals, with preference towards simplicity and a strong bias towards delivery.</li><li>Strong stakeholder management skills, able to collaborate with cross-disciplinary stakeholders with varying goals to achieve great results that satisfy all requirements.</li><li>Know how to drive positive interactions throughout your team and drive positive change.</li><li>You align with our “Depop DNA” - showing up for the community,  having each other&#39;s backs, acting with purpose while having sustainability and cost in mind through thinking thrift.</li></ul>Bonus points if:<ul><li>You are familiar with any one of the following technologies : Scala, Swift ( iOS) or Typescript.</li><li>You have previously worked on UGC experiences or rich product experiences connecting users (and their content) with each other.</li><li>You have previously worked in an App first business.</li></ul>